BUYER’S NOTICE
Please note that not all the items for sale at Spirits Shops .Com are new and, in some cases, will have been purchased at auction. Product images on the website are intended for illustrative purposes only and may not be exact representations of the item in stock, particularly for antique and/or discontinued products, which may not be in 100% perfect condition. Please also be aware that batch numbers, vintages and bottling dates may be subject to change. If this happens, we will do our best to inform you before the item is shipped.
You are please to contact our Customer Services representatives for more detail on the product, to be confirmed with no mistake before you place an order.
Important notice:
Bottles on promotion (with a slashed price) are not exchangeable, returnable, or refundable.
Pre-order item, Grand Cru Classe, back vintage wines, rare wines and spirits are not exchangeable, returnable, or refundable.
All products final sale, all products sold are non-refundable unless otherwise specified.
Terms: For wines, corked bottles sent back to us should still have its original contents, with a minimum of half full – this will help our assessment of the product. Empty bottles will not be eligible for replacement. For spirits, opened bottles are not returnable. Spirits Shops .Com reserves the right to refuse to offer a replacement or a refund, due to unreasonable grounds provided by the customer.
CUSTOMER SERVICES CONTACT
Contact or WhatsApp us at +6012-205 5677 Customer Services representatives are available Monday to Friday (11am - 6pm) Except Weekends, and Public Holiday, and will be happy to assist you.